All users

Fix sign-in and company access

Quick reference guide

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1Use the invited email

Sign in with the account that has access. Check Company invitations if you were invited to an office company.

2Check your destination

Office users use their company workspace. Allocation portal users need a specific grant; a portal URL alone is not authorization.

3Ask for access help

Ask the company administrator to verify your membership or grant. Do not create duplicate companies to recover access.